Important Notice Concerning Our Privacy Policy: A Guide to How We Collect, Use, and Protect Customer Information
Introduction
Econolend, LLC (“Econolend” or “we/our/us”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (this “Policy”).
This Policy describes the types of information Econolend may collect from you or that you may provide when you visit the website www.econolendfinance.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
The provisions of this Policy apply to former customers as well as current customers. You can contact Econolend for additional information using the “Contact Us” section of this Policy.
The Information We Collect About You and How We Collect It
Econolend collects general and anonymous statistical information when you browse through our Website. This information does not identify you personally, but is simply used to enable us to evaluate the performance of our Website, allows us to assess statistical information on the overall experience of visitors to the Website, and improve our advertising campaigns. If we combine or connect this general and statistical information with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.
At certain times, via telephone, we may ask you to provide personally identifiable information (being any information about an individual from which that person can be identified, such as your name, postal address, e-mail address, telephone number, social security number, driver’s license number, and/or similar identifiers; referred to herein as “PII”) when utilizing the products or services of Econolend (see below). We may need to collect and use the information because we are either legally required to do so, it is necessary for our legitimate interests, or because we need it to provide the requested products or services to you. If you do not provide the information when requested by Econolend, this may result in certain products or services not being available to you.
Econolend may collect PII from the following sources:
If you obtain a product or service from Econolend, we may collect details of transactions that are carried out and any payments you make for the product(s) or service(s). In addition to your name, email, or physical address and contact number, this may include details about payments to and from you.
If you access our Website via a mobile device, you may be sending us location information. Econolend does not store or use this information other than what is permissible under the law.
Offline Collection
We may collect PII (similar to the PII outlined above) from you offline. For example, when you apply for and/or obtain a product or service from us, we may collect PII. In this case, we will collect such PII as you choose to provide us.
How We Use Your Information
The information we maintain about your relationship helps us identify you and helps prevent unauthorized persons from accessing your information. We use your information to help administer your account. We do not disclose your information to any affiliates, non-affiliated third parties, or unrelated companies, without your consent, except as to the administration of your personal account. We do not disclose any of your information to be used on mailing lists or telemarketing for promotional offers. Econolend never sells PII it acquires to anyone. We do not share PII for marketing purposes, except where we are legally allowed to do so.
Links to Other Sites
We may provide links to other web sites for your convenience (such as for processing electronic payments) and information. These sites may have their own privacy statements in place, which we recommend you review if you visit any linked web sites. We are not responsible for the content of linked sites or any use of such sites.
Retention of PII
We will retain PII for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If your account is closed for any reason, we will continue to treat and safeguard your information as described in this Policy.
To determine the appropriate retention period for PII, we consider the amount, nature, and sensitivity of the PII, the potential risk of harm from unauthorized use of disclosure of your PII, the purposes for which we process your PII and whether we can achieve those purposes through other means, and the applicable legal requirements.
Please contact us in accordance with the “Contact Us” section below if you want further information in relation to the retention of your PII.
The Protection of Your PII
Econolend is committed to protecting your privacy. We use a variety of technologies, systems and procedures to protect against unauthorized disclosure, use, alteration or destruction of the PII you provide to us and we keep the PII you provide secure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below. Only those persons who need it to perform their job responsibilities in order to effect, administer or enforce a customer’s account are authorized to have access to customer information. We provide training and communication programs to educate our personnel about the meaning and requirements of this Privacy Policy. We do not disclose any non-public personal information about our customers or former customers to anyone, except as permitted by law.
Choices and Access
Econolend wants to make sure you have easily actioned choices about how we use and/or disclose your PII in providing you with our products and services or for marketing purposes.
You may opt-out from:
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages that you cannot opt-out from.
How You Can Access, Change or Suppress Your PII
If you would like to request to access, review, correct, update, suppress/restrict, or delete PII that you have previously provided to us, or if you would like to request that we transfer your PII to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at any time in accordance with the details in the “Contact Us” section below.
In your request, please make clear what actions you would like us to take in relation to your PII. For your protection, we may only implement requests with respect to the PII associated with the particular email address that you use to send us your request, and we may need to contact you to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
No fee is charged to access your PII (or to exercise any other rights). However, we may charge a reasonable fee if your requests is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion, but we will advise you of this. There may also be residual information that will remain within our databases and other records, which will not, and cannot, be removed. If this is the case, such information will remain secure and protected.
Cookies Policy
Cookies are harmless text files stored on your computer/device/browser when you visit certain sites/pages. The data is completely anonymous and none of the cookies we use collect PII about you. When you visit our Website, our server sends a cookie to your computer. This cookie stores a limited amount of information about your site visit. The cookie tracks aggregate information on how our site is being used, including session counts, navigation patterns, pages visited, etc. To make full use of the features and functions of our Website, your computer, laptop, tablet, or smartphone needs to accept cookies.
Most web browsers have cookies automatically enabled. You can manage cookies through your browser settings. These are typically in the “privacy” section of your browser settings or preferences. In some instances, you can configure your browser to notify you when you’re offered a cookie and decide whether to accept or not.
Updates to Our Privacy Policy
Econolend may, without prior notice to you, review and update this Privacy Policy from time to time to make sure that it remains current and reflects changes in our information practices. We will indicate at the top of the Privacy Policy when it was most recently updated.
Contact Us
If you have any questions or comments regarding this Privacy Policy, please contact us by email at info@econolendfinance.com or via telephone at 520.207.7562 for AZ & 505.295.3095 for NM.
If you would prefer to contact us by mail please write to us at:
Econolend, LLC
3848 E 5th St
Tucson, AZ 85716